Your Questions, Answered
Get the insights you need about Acclaim Healthcare Management, our services, and how we can help your practice thrive.
Frequently Asked Questions
Who is Acclaim Healthcare Management?
Acclaim Healthcare Management was founded in 1993 by Cindy Pittmon as Acclaim Radiology Management, a radiology-specific billing service. The company now includes all areas of radiology and pathology practice management, with offices in Texas, Ohio, and Hawaii.
Can Acclaim improve my practice?
Since we have been in business, we have significantly improved every new client’s net revenues. Our trained, experienced staff and innovative technology reduce waste, improve accuracy, and ensure timely claim filing and follow-up.
What is the first step?
A thorough practice analysis is performed for each potential client. We review group size, needs, locations, modalities, insurance carriers, procedure volumes, and past collections. We then present a specific proposal to meet your needs and identify areas for potential improvement. If we don’t think we can help, we’ll let you know.
What do your fees include?
We charge one all-inclusive fee that covers billing costs, managed care contracting, credentialing, refund processing, coding, statements, claims filing, compliance implementation, hospital interfaces, and more. There are no hidden fees.
How do you determine your fees?
Our fees are based on a thorough practice analysis, where we review factors such as group size, needs, locations, modalities, insurance carriers, and procedure volumes. Based on this analysis, we set a price that is fair for all parties.
Are there any start-up costs?
No, Acclaim does not get paid until you do. Our fees are based on a percentage of net collections.
Do I have to code my own radiology/pathology reports?
No, Acclaim utilizes natural language processing coding technology and Acclaim Acceleration Technology for electronic coding of paper reports by our certified radiology and pathology coders. Both systems help correct coding deficiencies and potential compliance issues.
What kind of reports does Acclaim provide?
At the end of the month, we provide executive summary reports with easy-to-understand color charts and graphs, as well as billing system-generated reports. Reports are customized to meet each client’s needs, and we offer ad-hoc reporting with a 24-hour turnaround when possible.
Can I access Acclaim's system online?
Yes, clients can access our online dashboard, which provides direct access to management-level reports showing the current status of accounts receivable. We can also upload any report in PDF format to the dashboard for client access.
What will happen to my current staff and office?
Each situation is different, but we will thoroughly evaluate and discuss with you the option of maintaining staff at your location.
How long does it take to switch to Acclaim?
Once we receive a signed contract and pertinent information, we can begin billing for a new client within 30-60 days.